:(

Dear xxx staff,

I would like to lodge a complaint with regards to the motor vehicle accidents claim center.

My car was involved in an accident on 24/03/10 at about 8am at xxx. It was hit by a company car from behind as the other driver could not stop the car in time. The driver knew that it was his fault and was completely happy for us to lodge a claim as he was insured by xxx as well.

When I first contacted xxx, the staff member was very approachable. However, as I was only available later in the afternoon for my car to be towed away, I had to wait for at least 1 1/2 hours for my call to be picked up at the claim center. I even had to borrow a phone from an office nearby as my mobile battery and credit ran out. I completed the basic claim form after 45minutes, and then the tow service and taxi service were contacted.

However, the tow service did not reach us. As directed by xxx, I had to call up the tow company myself. The company just gave an unsatisfactory response saying that the job was cancelled as the driver could not find my car. If I did not call, I would have wasted my time waiting for nothing. Furthermore, I was served by a different personnel everytime I called (I had to call at least 6times and each time had to repeat the exact same information even though I had provided the claim number. And no one seemed to understand where the problem was.) I was even belittled by one of the staff as I was really frustrated that there had been no progress. I had to wait for about 1hour after lodging the claim before I got to go home.

In addtion, the staff members could not give me a definite answer. I understood that my policy does not provide a booking for a rental car when my car is being repaired. I was told repeatedly by different staff members that I could go to Hertz and get a discounted rate and then fill in a claim form with the receipt. However, no one could tell me for sure whether will the rental fees be reimbursible.

Unfortunately, I am very disappointed with the standard of service I received today. I felt that I had wasted my time.

I wish you can take appropriate actions at the earliest convenience.

Thank you.

--
Yours Faithfuly,
Yun Ying Ho

Busy Rotation

No time to sleep, no time to think, no time to blog!

Not complaining though.

But I need to cure my fatigue.

1st day of 4th year

Everyone was absolutely daunted by the commitment required in this semester. And I have to do nights in MMC ED for my paediatric rotation. Fun, considering I know nothing about paediatrics. But there is a roster, if you don't want to grab the opportunity, others will. It's that competitive.

Am home now after the most boring tute ever. Case based tute, I thought it's something interesting. Just found out that it's about social, legal, ethical aspects of a patient. FUN!

I really wish that I can cook with my housemates. However, given my craxy schedule, it's near impossible.

Gotta prepare for Directed Activities for next week.

And I have gotten the textbooks from library.lol. Such a loser!

Too busy to update!

I have finally found 10mins to update my dusty blog since forever!
While waiting for my centrifuge to stop..haha...so much for my holiday :p

So, I went around Melbourne and Sydney with Ryan and his family :)
It was fun and I got to re-visit some places which i hadn't explored enough.
There were simply too many photos to be sieved through and uploaded.
So, if you are interested, come visit me and I will show you the pictures :)

And I am back in the freezing lab.
And, believe me, I don't think I am cut out to be a researcher. Way too clumsy and absent-minded and COLD.

I want more holiday. The laid back me is struggling to wake up in the morning to work. And it's weird being called a 4th year medical student. Not used to it. And the dates. It's not 09 anymore.

新家！

由于工作忙碌关系，我以好久都没写部落格了。就让读者们看看我的新家长什么样吧！家具当然没有pc家的有格调，但却很宽敞舒服。毕竟我还使学生嘛，没钱买家具。。。哈哈

还发现了加油很够吸力的ducted vaccum 与surveillance camera, 还有自动门的车房，又有sprinkler，真是不错！

我小小的房间，可是我却有两个衣橱！哈哈哈！


厨房

后院
客厅（Ravind and Jian 将会买沙发，所以现在还是空空的。）

车房

My studentship@MIMR

This will be the place where I spent most of my time during summer holiday.

I have met lots of lovely researchers here who has been helping me along the way. And I particularly love the fact the analogy' "Doing research is like baking. Just follow the recipe."

So far, I have re-learnt how to do PCR and electrophoresis. However, this time round I have more freedom to setup machines and things like that. I have used pippettes, homogeniser, centrifuge, PCR machine etc. My supervisor CK has also started me on RNA analysis.

I was also brought to the animal house on Monday to observe weighing and changing the feeds for the mice. In the coming weeks, I will be trained to handle mice and to perform dissections on them. Time to learn mouse anatomy! Hopefully, it won't be too different from human anatomy :)

There are a lot to learn and I will learn them all. I really enjoy my studentship very much. And the icing on the cake--I get some financial rewards for this.

Post-exam laziness

I am officially done with 3rd year MBBS!

However, there is too much activities post-exam.
I seriously don't know where to fit all of them in.

There's paintball, Malaysian gathering, PFE, shopping, meeting up with cousin. And of course, I am moving this Sunday!

Sounds like a fruitful week.LOL.

Don't know how much will get done though :p

Starting my research next Monday!